HOW WE'RE KEEPING YOU SAFE AT CARAVAN

We're so happy to be able to welcome you to dine with us again but safety remains our top priority, so we have introduced new processes with you and our wonderful team in mind. 

We've adapted our menu to allow for distancing in our kitchens (don't worry, we've made sure to keep as many of your favourites as possible) and our team on the floor will be regularly cleaning and limiting interactions with our new floor plan.

We're currently going digital as much as we can so scan the QR code when you dine to view all our menus. Of course we'll still have single use, disposable paper menus should you prefer. We also request that you pay via contactless payment. 

To view how we're keeping you safe, click here.

To view further details on all our new processes, click here.

If you're as excited to make a visit, head to the Vardo or Caravan King's Cross or Caravan Exmouth Market website to book a table. Both of these locations have stunning summer terraces which we've extended to allow for outdoor dining (weather permitting). Although, we understand that some of you might be choosing to remain at home a little while longer, so we're pleased to say that you will still be able to order from Deliveroo if you're one of our locals, and of course you can order our freshly roasted craft coffee to get a taste of the Caravan experience wherever you are.

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FAQs

How are you maintaining physical distancing? We have adjusted our layout in the restaurant to allow for 1m+ between seated tables. We have added floor markings to direct guests and our team in a one-way system and are also following distancing in our kitchens.

How regularly are you cleaning surfaces? We have a dedicated COVID-19 cleaner who is sanitising all surfaces and touch points every 20 minutes. 

How are you ensuring staff are safe? We have allowed for a safe level of staffing to adhere to physical distancing with each member of our team overseeing a fixed section of the restaurant. Health checks, including temperature checks, are carried out on all our team members before they start every shift.

Do I need to book? If you’re popping in without a reservation, that’s fine! We ask that you provide the name and contact details of at least one person in the party to assist with Track & Trace, although you may opt-out of this. We also request that you respect physical distancing should you be required to wait for a table. 

What is the largest table I can book? We are currently accepting bookings up to 12 people. 

Can I sit outside or on a specific table? We are lucky to have glorious outdoor areas where guests can dine in the open air, although we typically offer these first come, first served on the day (the British weather can be a bit unpredictable!). Please ask a member of the team if you would prefer to sit outdoors, however we cannot guarantee availability. Alternatively we will be taking limited booking for some of the outdoor tables at Caravan City as these are covered so more dependable when the heavens open.

Can I book a table just for drinks? We won’t be seating guests at our bar areas for the time being and we don't take bookings just for drinks, but you’re welcome to pop by to check if we have space for a few drinks.  

Are staff wearing face masks? Our team have been trained on the safe and correct use of all PPE, however as per Government Guidelines we are not making it mandatory that face masks are worn. PPE is available to our team should they wish to use it.

Why are you only accepting contactless payments? To help keep our team safe we’re limiting guest interactions through introducing digital menus and asking that all guests pay via contactless payment.   

Can I speak to you about private dining and events? We’re currently accepting future bookings on an ad-hoc basis depending on requirements and on-going Government guidelines. Please contact India and Puja at reservations@caravanrestaurants.co.uk or give us a call on 0203 963 8500 to discuss.

Are you taking part in the Government ‘Eat Out To Help Out’ scheme? Yes, enjoy 50% off your food & non-alcoholic drink purchases when you dine-in Mon-Wed through August, up to a maximum of £10 per head. The discount will be taken from your final bill. Book online and join us at Caravan Kings Cross, Exmouth Market and City to take part. 


CARAVAN

King's Cross

Exmouth Market

c

Bankside

City

Fitzrovia