PRIVACY STATEMENT

This policy sets out how your personal data is handled securely and in accordance with your rights. 

Your personal information will be collected by Goldstar Brand Limited (referred to throughout his Policy as “we”, “us” or “our”) unless stated otherwise in this policy. Goldstar Brand Limited is a company registered in England and Wales under registration number 06958887 with its registered address at Lambworks, North Road, London, England, N7 9DP.

It details the information we may collect about you or information you may have provided to us whether in one of our restaurants, via our website or in any other way (such as over the phone). It details how we may use such information, how it is held and the steps we take to ensure that it is kept secure in accordance with the EU General Data Protection Regulation 2016/679 (“GDPR”).


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SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

We collect information when you:
• browse our website
• make a booking
• make a party or event booking
• visit a restaurant (preferences, allergies etc.)
• make an enquiry
• give feedback
• sign up to marketing emails
• engage with us on our social media platforms 

When you make a booking to dine with us, as part of the reservation process data is collected including personal information you give us such as your name and email address. We use the third party booking engine OpenTable to deliver this service and you will be directed to their website when making a booking online. OpenTable collect and store this data on our behalf, you can find their privacy policy here https://www.opentable.com/lega... 

When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. 

With your permission, we will send you emails about our menus, events and other updates about our restaurants. You may opt out of receiving these messages from us at any time by opting out via the link provided in the marketing email.

When you contact us to make an enquiry or to give feedback, in order to process your request the correspondence we will collect your email address & phone number if this is required.  

SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at:

Caravan Restaurants

Lambworks, North Road, London, England, N7 9DP

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 5 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

SECTION 6 - COOKIES

Information gathered through the use of cookies may include the date & time of visits, the pages viewed, time spent at our website, & the websites visited just before & just after our website. This helps to measure the site activity, so we can identify which pages are visited most frequently and improve your browsing experience. Cookies only collect data about browsing actions and patterns, and do not identify you as an individual. You can set your browser to stop cookies, but this may limit your ability to use the services. 

SECTION 7 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our company is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at india@caravanrestaurants.co.uk or by mail at

Caravan Restaurants

[Re: Privacy Compliance Officer]

Lambworks, North Road, London, England, N7 9DP

CARAVAN

King's Cross

Exmouth Market

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Bankside

City

Fitzrovia